Where do you want to live?

Mallard Crossing Reviews

It's pretty good 4.0/5 Stars4.0/5 Stars4.0/5 Stars4.0/5 Stars4.0/5 Stars

submitted by - | Recommended: Yes
Really nothing to say about it, not there long enough.
LC's Response:
Thank you for taking the time to give us a rating! we hope that over time you continue to enjoy your stay here!

not luxurious but comfortable 4.0/5 Stars4.0/5 Stars4.0/5 Stars4.0/5 Stars4.0/5 Stars

submitted by - | Recommended: Yes
great location, close to parks, shopping and hospitals
LC's Response:
Thank you for taking the time to give us a review! We appreciate you being a part of our community and hope you continue to enjoy calling Mallard Crossing your home!

Great 4.0/5 Stars4.0/5 Stars4.0/5 Stars4.0/5 Stars4.0/5 Stars

submitted by - | Recommended: Yes
Great community
LC's Response:
Thank you for taking the time to give us a review! We appreciate you being a part of our community and hope you continue to enjoy calling Mallard Crossing your home!

very nice place to live I feel very safe here. 4.0/5 Stars4.0/5 Stars4.0/5 Stars4.0/5 Stars4.0/5 Stars

submitted by - | Recommended: Yes
very nice quiet complex, close to any possible amenity, staff is friendly and efficient. Maintenance is a bit lacking as it takes repeated request to even get minor issues resolved, only negative so far.
LC's Response:
Thank you for taking the time to give us a review! We appreciate you being a part of our community and hope you continue to enjoy calling Mallard Crossing your home! We have implemented some new procedures regarding maintenance and have a new supervisor. We feel confident you will see significant improvement in the maintenance department.

Maintenance is not good 2.0/5 Stars2.0/5 Stars2.0/5 Stars2.0/5 Stars2.0/5 Stars

submitted by - | Recommended: No
I chose to live here because I absolutely love the layout of the apartment. The area is great and the landscaping is beautiful. However, getting anything fixed correctly is almost impossible. I have lived here for three months and am still waiting on things I was promised by the leasing agents when I moved in. Some are cosmetic and some are annoying, but some of them are pretty serious. My advice is get the work done before you move in if at all possible
LC's Response:
Thank you for taking the time to give us a review! We appreciate you being a part of our community and hope you continue to enjoy calling Mallard Crossing your home! We have implemented some new procedures regarding maintenance and have a new supervisor. We feel confident you will see significant improvement in the maintenance department. Can you please give us a call so we can clarify what issues you are still waiting to be addressed and we will get it taken care of ASAP.

First time apartment living. 3.0/5 Stars3.0/5 Stars3.0/5 Stars3.0/5 Stars3.0/5 Stars

submitted by - | Recommended: Yes
I have nothing to compare apartment living to but overall, I'm fairly satisfied. Maintenance requests are answered quickly, office staff very helpful. My particular apartment could use some remodeling.....guest bathroom fixtures extremely low, light fixtures outdated.
LC's Response:
Thank you for your feedback Nancy! We appreciate you and glad to have you as part of our community!

Comfortable, Safe, and Spacious layouts 5.0/5 Stars5.0/5 Stars5.0/5 Stars5.0/5 Stars5.0/5 Stars

submitted by - | Recommended: Yes
It has been a pleasant experience living here - we haven't lived anywhere else in Louisville as we just moved here from another city but it is a good complex. The amenities are nice, though I seldom use the gym but the pool was a life saver over the summer
LC's Response:
We are so glad you love living here! And we greatly appreciate the positive feedback. Please let us know if there is anything we can do to make your experience better!

Overall satisfied. 3.0/5 Stars3.0/5 Stars3.0/5 Stars3.0/5 Stars3.0/5 Stars

submitted by - | Recommended: Yes
Great location and amenities.
LC's Response:
Thank you for your feedback! We hope to make that a 5 over the next year :)

Apartment Quality 3.0/5 Stars3.0/5 Stars3.0/5 Stars3.0/5 Stars3.0/5 Stars

submitted by - | Recommended: No
Mallard Crossing cares more about the landscape and outside appearance more than about the actual living conditions of apartments. Windows leak, paint is cheap, electrical is old and sketchy, customer service is under staffed and never answer the phone, maintenance requests are hard not handled in a timely manner.

So far so good 4.0/5 Stars4.0/5 Stars4.0/5 Stars4.0/5 Stars4.0/5 Stars

submitted by - | Recommended: Yes
Nice place with great amenities.
LC's Response:
Thank you for your feedback! Please don't hesitate to let us know of anything you need!
Next