I love living at LC St. Matthews. It's a prime location and close to everything. The complexes themselves are nice as well. It's one of the best apartments to live in Louisville.
The apartments are nice and meet your need, but maintenance is an issue. They've been short staffed and have trouble making the maintenance requests in a timely manner. I had a stopped up shower and since for almost 2 weeks. When they did come, the sink worked, but the shower still drained slowly and will likely need to be done again.
So far the staff at Mallard has been great. I will say maintenance takes a really long time. I understand they are understaffed but when a door does not lock and a maintenance request is put in that should get taken care of immediately as it is a huge safety concern. Also there are no parking lines drawn so half the time people take up two spaces without knowing. More cars could fit if there were parking lines. Hopefully this gets taken care of soon as it is pretty inconvenient. Pretty happy so far though.
The apartments are big and have a house feel to the inside, the grounds are clean and kept up, the amenities are nice, neighbors are respectful of the property, and allow pets.
Overall, I truly love this complex The staff are awesome, and the neighbors aren't bad. The only issues I've had are the lack of parking at times, as well as the condition of the roads and parking lots. There are a few LARGE potholes, but hopefully these will be fixed as part of the ongoing renovations and upgrades
Apartments are great Very spacey and updated. I especially love the big porches and all the storage space. Real only downside is maintenance here. My maintenance requests do not get completed for a while up to a month after they are put in, and are not always completed correctly the first time. However, I wouldn't trade the slow maintenance service for another apartment
They lie and cut corners just like all the other complexes in Louisville. Nothing special. They're doing construction, but are half-asses with materials and labor. The prices are going up for fake wood-like sticker flooring and balconies. The new paint is terrible and already peeling and turning colors. The kitchens are grossly outdated, nevermind the use of updates in our talks before leasing.
Nice apartment. Grounds poorly kept. Grass clippings not cleaned up. Leaves blown everywhere. Landscaping in poor condition. Trash throughout property. Parking lot has lots of sand and dirt covering surface from water run off. Downspouts not connected properly causing landscaping to look bad.
If you all didn't take our patios away and expect us to want open patios, I would be a lot happier.
Apartment is very nice, but there are a lot of marks in the paint and it is not well finished. The tile floor is slightly raised from the wood, creating a sharp edge around the fireplace and front door. The leasing office forgot to activate my gym access when I first moved in, and I had to wait until the following Monday to get it resolved. They also charged me a late fee for rent when I paid on the day I moved in. For some reason, they also choose to paint over the beautiful brick of the buildings with a very dull white and are forcing us all to deal with the associated construction without any of our input. The grounds are well-kept though and the leasing office is helpful if you stop by with concern. Maintenance orders are dealt with relatively quickly.