Beautiful inside and out, I love to go for walks out around the property. It's peaceful and scenic. I have never had a problem hearing my neighbors, and everyone seems friendly. No issues come to mind, so I would definitely recommend this complex as well as the Lifestyle Communities to anyone looking for an apartment or condo
Hi Meredith, We could not have asked for more positive feedback! Thank you for taking the time to share this with us. As a staff, we are so proud to work here everyday and hear this feedback from other residents as well. The peacefulness is a huge perk that all walks of life could appreciate in their home. Thank you again for your positive observations, we truly enjoy having you as a resident here!
I love this community. I come from a small village in Ohio 204 pop and due to employment had to move here in 2013. I have lived in a lot of places but New Albany is Great The apartments I kind of fell into by accident. I came up for an appt. with another apartment complex and got lost. I stopped at the office and asked if this was it and no but we have open apartments... The rest is history. The girl that helped me that day is no longer here and actually left before I moved in but she was great. Not sure if it was luck or her but the apartment I got is beside the trees and a pond so I feel right at home. The neighbors are also nice. I have never had a bad experience with the neighbors even though my dog when she was younger liked to escape' someone always grabbed her and brought her home to me. I can't say I hear anything while in my apartment. okay I am hard of hearing but I do know I have went out on the patio and heard loud music coming from another area that I could not hear in my apartment. Such a nice area. people, events and all kinds of things to do. You will never be bored
Hi Jeanine, We love having you and your furry friend Bella (and Bear) as residents with us! It must have been fate that you got lost that day, because it seems that you have only had a positive experience over the past few years. Thank you for taking the time to give us such detailed, honest feedback!
All of the people that live here and all of the opportunities.
Hi Emily, We are so happy to hear that you are loving your overall experience with us! Please let us know if you need anything in the future!
Office staff didn't remind me of the a 60 day notice I was suppose to give. I know have to pay more for two months I won't even be there living. Didn't handle the situation.
We love living here. The community, gym, parking, leasing staff and neighbors are great The only thing that is lacking is maintenance and their ability to be timely and get the job done correctly. Our second to last work order was flat out completely ignored. We ended up fixing our dryer ourselves because no one came back out for 2 weeks someone came out initially, thought he fixed it and said to give them a call if it wasn't fixed. We called back and no one back out . Our bedroom toilet runs intermittently every 6 minutes to be exact and has since the day we moved in. Several maintenance staff have been out to fix it but it has actually never been fixed. Our water bill is double the community average because of the running toilet.
Hi Brittany, We are so happy you love living here! We are so sorry to hear that you are not having a pleasant experience with our maintenance staff. Please stop by the office and we would be happy to discuss these issues in person. We definitely want to make sure you do not still have outstanding issues that make your living experience an unpleasant one. If we could put another work order in for you, please let us know and we will get it taken care of as soon as possible. Thank you for your honest feedback, we truly appreciate it and hope we can improve our services to you as a Resident!
Lived here for two months and its been the best time so far Thank LC
Hey Nicholas, Thanks so much for the flattery :) Glad you enjoy everything about living here! It's really important to us that all of our residents are enjoying the good life and we are beyond happy that you are. Let us know if you need anything at all!
It is one of the best areas I've lived in, which includes other states. The units are spacious, grounds are clean and the neighbors are friendly. I don't have any children, which makes living here even better.....neighbors have pets but no children.
I love living here The apartments are clean and kept up very well. Not a lot of noise from neighbors. The maintenance workers are always fast and they do a great job when I need them. Staff has been wonderful. Overall a great place to live
It's a great apartment complex but there is not much to do in the area.
They are so picky about every little thing. They us a electric company that is outrageous. The people above me complained about my music on a Saturday at 2 pm I've lived there for a year never turned it up or down. They also didn't tell us that we needed a 60 day notice so they got two extra months out of us. Apartment themselves are nice the gym is nice. But overall it's nice, nothing that awesome. Probably could live somewhere cheaper for the same thing.