Its very peaceful and safe place to live. I enjoy the amenities and I'm overall, Im satisfied living here.
Hi Taneya! We love that you are having a great experience with us and satisfied with what our community has to offer. Please don't hesitate to reach out if you ever need anything. Have a great day!
Great location, lovely staff, and brand new goat pool gym should be amazing
Hi Jamie! We are so glad you decided to join us at LC New Albany Park. How great will our brand new goat, pool, and fitness center be once they are all complete?! We are excited about it too and cannot wait to experience it with you. Please let us know if you need anything from us to better your living experience here.
It is a wonderful experience and you may have time and be interested in the stuff thwy have going on in the community.
Nicest in town.
Hi Gary, Thanks so much for taking the time to give us your feedback. We are glad that you have had an overall great experience thus far. We would love to discuss the parking situation with you in person to see if anyone is parking illegally and causing an issue with the current available parking. We do have detached parking garages available if this is an option for you. Please don't hesitate to reach out to the leasing office if you need anything at all!
Hi Andrew, We appreciate your honest feedback! Thank you for the kind words regarding our leasing staff - we love to hear that! In terms of your utilities, please give us a call or drop by the office and we'd be happy to put a work order in to make sure there isn't anything out of the ordinary going on in your unit. We're always here to help!
I love the LC New Albany Park Everything, outside and in, was so nice and well put together. The people are nice. Finishes are great. The Goat is fun as well
Hi Allison, We miss you already! We're so thankful that you enjoyed everything the community had to offer while you were here. If you ever need anything in the future we will be around, so don't hesitate to reach out! Hope you're loving your new place!
The community is beautiful. Overall, it feels safe and the amenities are great as well. On the other hand, the walls might as well be made out of paper. Avoid apartments that have AC units directly outside your windows beyond noisy and try to stay on the top floor regardless of the unit you choose. The office staff doesn't always do what they say they are going to do, their followup follow through needs work. Otherwise the maintenance guys are AWESOME and extremely helpful and timely.
Hi Anthony, Thank you for taking the time out of your day to provide us with honest, straight forward feedback - we appreciate that! If there is anything in particular that you would like to discuss in person, we would be more than happy to meet with you to ensure that you only have a positive experience from here on out. Furthermore, if it sounds like there is something wrong with the AC units outside your window, we would be happy to address that situation. Even if you wanted to pursue the idea of transferring to a 2nd floor unit, we'd be happy to discuss that as well. Please let us know! We are always here to help and only strive for a positive experience at LC New Albany Park.
I love my apartment and the price is reasonable. I love the setup, parking is easy, neighbors are quiet, staff is friendly and mostly efficient, the neighborhood feels safe. The amenities are great gym, the goat, the pools, etc. However the apartment is freezing in the winter. The windows and doors are extremely drafty and the heat is basically pointless unless I painstakingly shrink wrap the windows. Also the mulch and dirt is really messy by my parking space and front door so I hate when it rains because my shoes are always muddy. I wish there was some kind of barrier betweeen my parking spot, the mulch flower bed, and the gutter drain. I do love the flowerbeds and shrubs though.
Hi Elizabeth, We are so happy to hear that you are taking advantage of, and loving, all of our complimentary amenity spaces! Please drop by the office or give us a call and we would be happy to address the cold temperatures as well as the messy mulch surrounding your apartment. We are always here to help and would like to help you have a more positive experience with us.
Living in middle of community that offers a local pub and shopping is awesome. Jogging around town is a bonus with the sidewalks etc and local resident fitness membership makes it a win win
Hi Steve, We are so happy to hear that you've only had a positive experience with us at LC New Albany Park! Please let us know if there is ever anything we can do to provide an even better experience.
Apartments really cold during the winter could use more efficient windows, sliding windows and doors as well as updated kitchens and bathrooms. Carpet in stairs is hard to clean. Road not cleared around the apartments when it snows. Road were covered with ice for 2 weeks until the weather finally warmed up. Expensive rent for what we get.
Hi Daniel, Thanks for reaching out regarding your experience with us thus far. We really would like to turn your experience around, so please feel free to drop by the office or give us a call so we can talk about the temperature situation in your apartment. If there is an underlying problem we want to make sure we address it so that you have the most comfortable living experience possible. As for the clearing of snow/ice, we are unfortunately at the mercy of the plowing company to get to us before the snow freezes over. Like we said, please don't hesitate to reach out to us so that we can address these issues! Thanks for your honest feedback, we appreciate it!