I have a balcony facing the park with a creek. The apartment has charm and a homey feel. My neighbors are quiet and very polite. On moving day, several offered a hand. I feel safe and happy here. The price is reasonable. Maintenance requests are addressed within a few days.
Mallard Crossing is a really great place to live, the apartments are modern and nice and the pools are beautiful. The only reason I am leaving is because of school but I want to return to Mallard Crossing in February. I tell all my peers looking for housing in the area to check out Mallard Crossing first. I am in Louisville for my third rotation at GE and I have toured many MANY apartments none of them come close to matching the value you find at Mallard Crossing, stylish apartments in a safe part of town for a competitive price. Maintenance is also very fast. Loved living here, and hope to again soon.
My work carries me across the country, and I've seen MANY poorly managed properties. The office staff is professional, the maintenance staff is VERY professional and prompt, the grounds are impeccably kept, all construction upgrades are clearly communicated, the use of technology for billing, communication, and maintenance is well done, AND they're pet friendly which was our deciding factor . I will stay here for as long as I live in Louisville, and would recommend to any family or friend.
Good at getting things fixed in a timely fashion. But we have had multiple items stolen and when we asked about security or cameras they basically told us too bad. And that the apartment complex was too big to have cameras on site. There are much bigger facilities with security cameras, so we found that to be a poor excuse.
The grounds are relatively quiet. I love that we are pet-friendly - especially dog-friendly. The grounds are well kept. I seldom hear my neighbors. I assume they don't hear us because there hasn't been a complaint.
When we moved in over a month ago, no one warned us of what was to come. They emailed me saying they were going to start some minor construction that shouldn't take longer than a week. It has been longer than a month and they are still working on it. Parking has become a huge hassle, workers are there well past 5pm as late a 9pm , it is loud and intrusive. The construction they did destroyed my patio and made my apartment very visible from the street where as before it was enclosed . They have painted the entire property which used to be a nice red brick, bright white. I am very displeased with my experience so far at Mallard Crossing.
Take time to repair the Apartment become look amesome Give LG tie to fix a creative.
Nice place to live. Staff respectful and friendly. Landscape is nice and well kept. Some things need to be replaced -wooden steps many are rotting and loose -old windows do not protect from air coming in -old stained tubs -a c systems that rattle New building design makes the apartment complex look lower quality and plain. We loved the red brick and were disappointed that we were not even asked about new design. Apartments no longer look cozy but very cold and hospital like.
Ideal location - despite being in heart of St. Matthews, this is a quiet place. Numerous places to go walk a furry friend or just relax. Only downside - most of the tenants do not pick up after their dog.